Returns & Exchanges

At STOCKED, we prioritize your satisfaction and the freshness of our products. Due to the perishable nature of our food items, we offer a 14-day window for returns on non-perishable goods and immediate resolutions for any damaged or incorrect grocery orders.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unopened, in its original packaging, and within the 14-day return window for non-perishable goods.

• 2.
  Contact Support

  Email our team with your order number and photos of the product if you received damaged or incorrect food items.

• 3.
  Prepare Shipment

  Once your request is authorized, securely pack the items and use the prepaid shipping label provided by our customer service team.

• 4.
  Receive Refund

  After we inspect the returned items at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.